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Haben Sie eine Frage zu Ihrer Bestellung? Unser Support-Team hilft Ihnen gerne weiter.

📧 E-Mail: support@yourstore.com

Wir antworten in der Regel innerhalb von 24–48 Stunden.

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FAQ

How long does delivery take?

Orders are typically processed within 1–3 business days. Once your order has been shipped, delivery usually takes 5–7 business days, depending on your location and the shipping carrier.

You’ll receive a tracking number once your order has been dispatched so you can follow your package.

How much is shipping?

Shipping costs are calculated at checkout based on your delivery location, order size, and shipping method. The available shipping options and exact cost will be displayed before you complete your purchase.

How can I track my order?

Once your order has been shipped, you’ll receive a shipping confirmation email with your tracking number and a link to track your package.

You can use the tracking number to check your order’s delivery status and estimated arrival date. Please allow 24–48 hours for tracking information to update after your order has been dispatched.

Can I change or cancel my order?

We process orders as quickly as possible. If you need to change or cancel your order, please contact us as soon as possible after placing your order.

Once an order has been processed or shipped, we may not be able to make changes or cancel it. In that case, our return and refund policy will apply.

Are your press-on nails reusable?

Yes! Our press-on nails can be reused when carefully removed and properly maintained. For the best results, gently remove the nails without forcing or damaging them, then clean and store them safely for your next use.

What payment methods do you accept?

We accept a variety of secure payment methods for your convenience. Available options will be displayed at checkout, including major credit and debit cards and any other payment methods currently supported by our store.

Need Help?

Have a question about your order or a product? Our support team is here to help.

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